TICONTRACT Customer Service - Fast and easy information

  • Contacts in North America
  • Contacts in Europe
  • Contacts in Asia
  • Online Support

Contacts in North America

We are available Monday to Friday 8:00 AM - 6:00 PM EST

Please note: In honor of the Memorial Day holiday, US Customer and Carrier Support will not be available on Monday, May 29, 2016 as the US offices will be closed.  

Carriers - please forward all questions and requests via email to support@ticontract.com or via telephone, please call 011-49-831-5758-550 until 12 noon EST.

Shippers - please email project@ticontract.com or call 011-49-831-5758-580 until 12 noon EST.

 

SALES

Tel.: 267 281 1555
Mail: sales.americas@ticontract.com

CUSTOMER SERVICE SHIPPERS
Tel.: 267 281 1555
Mail: project@ticontract.com

CUSTOMER SERVICE CARRIERS
US: 267 281 1560
BR: +55 11 3958 4937
Mail: support@ticontract.com

Contacts in Europe

Monday to Friday 8.00 AM - 6.00 PM CET

SALES
Tel.: +49 831 5758 - 585
Mail: sales.europe@ticontract.com

CUSTOMER SERVICE SHIPPERS
Tel.: +49 831 5758 - 580
Mail: project@ticontract.com

CUSTOMER SERVICE CARRIERS
UK +44 113 815 0420
DE +49 831 5758 - 550
FR +33 1 73 79 04 91
IT +39 041 8520094
NL +31 103 400 310
PL +48 12 66204 - 52
ES +34 91 1883729
RU +7 499 7056126
Mail: support@ticontract.com

Contacts in Asia

Monday to Friday 8.30 AM - 5.00 PM SGT

SALES
Tel.: + 65 9387 1091
Mail: sales.asia@ticontract.com

CUSTOMER SERVICE SHIPPERS
Tel.: +65 6702 5622
Mail: project@ticontract.com

CUSTOMER SERVICE CARRIERS
Tel.: +65 6536 7688
Mail: support@ticontract.com

Online Support

We would be happy to offer you convenient support by remotely viewing your screen. You can easily start an online-conference with a member of our support team. As soon as the dialogue field has opened please click "Run" or "Save". Then open the .exe-file. Please communicate the displayed session number to your TICONTRACT support team.

Start Web Conference

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OUR GLOBAL FOOTPRINT

We are operating a global network of sales and customer service centers.

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